What Type of Information Do We Collect?
You can visit this Site without revealing any personal information about yourself and/or your company. You may choose, however, to provide certain personal information through this Site. If you chose to do so, the information will be used to provide you with products or services you have requested, service your account, improve our services, and develop or inform you of additional products or services that may be of interest to you. In order to provide such products or services, we may ask you to provide us with certain personal information such as your name, job title, physical address, e-mail address, telephone and fax numbers and certain banking, financial and other information regarding your company. You may also elect to request certain additional services through this Site, which may require us to gather additional business and personal information related to the services to be provided. We may collect other personal and business information when you provide comments to us or participate in surveys.
You are welcome to browse some portions of this Site without becoming a registered user. For some services or areas on this Site, we will ask that you register if you have not already done. Once we provide you with a user name and password you will be able to access other parts of this Site.
If you participate in any group forums or other interactive tools (such as message boards or chat rooms) available on or through this Site, you should use care not to disclose your personal information. In general, such forums may be viewed by others who visit this Site.
Information We Collect by Automated Means
When you visit this Site, our Web servers may collect the name of the domain you used to access the Internet, which pages on this Site you visited and when they were visited, your Internet browser type and platform, the link that brought you to this Site, any links you clicked while on this Site, and any search requests and results initiated by you on this Site. We may use this information to measure the number of visits, average time spent, page views and other statistics about you and other visitors to this Site. We may also use this data to monitor Site performance and make this Site easier and more convenient to use.
If you visit this Site, one or more cookies may be used to help us measure the number of visits, average time spent, page views and other statistics relating to your use of this Site. "Cookies" are small data files, typically made up of a string of text and numbers, which assign you a unique identifier. A "client cookie" is sent to your Internet browser so that our systems remember your requests and keep track of the pages you view on this Site and which services you use. A "server cookie" is maintained on our systems to recognize you when you return to this Site. This information allows us to better administer this Site and provide a more tailored, user-friendly and efficient service to you. Our cookies are not used to get data from your hard drive or to get your e-mail address. You may set your Internet browser to notify you when you receive a cookie or to prevent cookies from being sent. Please note that if you do so, you may limit the functionality we can provide to you when you visit this Site and your ability to access certain products and services that we offer. If you decide to register online or request information, products or services from us, we may collect additional information to deliver tailored products and services to you.
While TPS strives to have in place appropriate means to protect your personal or company information, it cannot guarantee or warrant the security of the information you transmit to us, and if you choose to use this Site, you do so at your own risk.
How Do We Use The Information We Collect?
With Whom Do We Share Information?
When you provide information to us through this Site, we may share your information with service providers we have retained to perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may share your information with our affiliates and business partners to fulfill your requests, service your account, improve our services, and develop and offer other products and services to you. In order to service your account or provide products or services that you have requested, we may provide your e-mail address or other identifying information to companies that are part of the General Electric Company family and to other business partners who may service your account or offer the requested products or services to you.
We may disclose your information to others (including law enforcement authorities): (i) if we have a good faith belief that we are required or permitted to do so by law or legal process, or (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event that all or part of TPS or GE Capital or all or part of their respective assets are acquired by, merged with, sold to, or otherwise disposed of to one or more third parties (including, without limitation, in the event of bankruptcy).
As a convenience to you, we may provide, on this Site, links to websites operated by other entities. If you use these sites, you will leave this Site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. TPS make no warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Links do not imply that TPS or this Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of General Electric Company or any of its affiliates.
Accessing And Updating Your Information
TPS maintains information on this Site for the length of time appropriate to its business needs. If you register on this Site, or otherwise provide us with personal information or business information through this Site, you may update the information you have submitted at any time by clicking on the "Contact Us" link and detailing the information you wish to update in the "Description of Inquiry" field. You can also call us at 1-800-782-4082 to update any information you have provided on this Site. Your information will be modified in accordance with the information you provide.
If you submit information to us during your visit to this Site, you can direct us not to share this information with our business partners (except as necessary to fulfill your requests, or as described in "With Whom Do We Share Information" above) by calling us at 1-800-782-4082.
If you are a California resident, you may ask us to refrain from sharing your personal information (whether collected online or offline) with our affiliates (if separate legal entities) or business partners for their own marketing purposes by calling us at 1-800-782-4082.
E-Mail address Communication and Online Surveys
Occasionally, we will send you e-mail address communications with information about our products and services or about offerings from our affiliates or business partners. When you first provide us with your e-mail address, you will be given the choice to direct us not to send you marketing communications. We will also include instructions in our e-mail address messages on how to unsubscribe if you later decide you do not want to receive any future marketing communications from us or from our affiliates or business partners. At times, we conduct online surveys to better understand the needs, profiles and experience of our visitors. You will be given the option of not participating in such surveys.
How We Protect Personal Information
Please note that information you send us electronically is not necessarily secure when it is transmitted to us. We suggest that you do not use unsecured electronic methods to communicate with us if your communication is very sensitive or includes highly confidential information such as a Social Security Number ("SSN") or a credit card number.
We strive to protect the confidentiality and security of any SSN in our possession, custody or control by employing reasonable safeguards seeking to: (i) restrict employee access to and use of any SSN, (ii) prevent unauthorized third party access to any SSN, and (iii) prohibit unlawful disclosure of any SSN.
Other Information Collectors
Questions or Concerns?
Last Updated: Feb 10, 2009.